Shipping Policy

 

At Newcastle United, we aim to process and deliver your order as efficiently as possible. Please review the information below regarding our shipping process.

1. Shipping Destinations

We currently offer shipping to available destinations shown during checkout.

Shipping availability may vary depending on the destination, local regulations, carrier coverage, and other delivery conditions.

2. Order Processing

Orders are processed after payment has been successfully received.

Please ensure that your shipping address and contact information are accurate and complete when placing your order.

Orders may require additional processing time during holidays, promotional periods, or periods of unusually high order volume.

3. Shipping Time

Estimated delivery times may vary depending on your destination and the shipping method available at checkout.

Delivery estimates are not guaranteed and may be affected by:

• Shipping carrier delays

• Weather conditions

• Public holidays

• Customs clearance

• Incorrect or incomplete shipping information

• Other circumstances beyond our reasonable control

4. Shipping Costs

Shipping fees are calculated and displayed during the checkout process based on the destination, order details, and available shipping options.

Any applicable shipping charges will be shown before you complete your purchase.

5. Tracking Information

Where tracking is available, tracking information may be provided after your order has been shipped.

Please allow some time for tracking information to become active after the carrier receives and processes your package.

6. Customs and Import Duties

For international orders, additional customs duties, taxes, or import fees may apply depending on the destination country.

Any customs duties, taxes, or other charges imposed by local authorities are the responsibility of the customer unless otherwise stated at checkout.

Customs clearance may also result in additional delivery time.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an order cannot be delivered because of an incorrect or incomplete address provided by the customer, additional shipping costs may apply if the package needs to be reshipped.

Please contact us as soon as possible if you need to correct your shipping information after placing an order.

8. Delayed or Lost Packages

If your order is delayed, please first check the tracking information provided by the shipping carrier.

If a package appears to be lost or has not been delivered within a reasonable period, please contact us at:

support@newcastleunited.shop

We will work with the relevant shipping carrier to investigate the delivery status.

9. Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide your order details along with photographs of the damaged package and product.

We will review the situation and provide appropriate assistance.

10. Contact Us

If you have any questions about shipping or delivery, please contact:

Newcastle United
460 N 7th St
Basin, WY 82410
United States

Email: support@newcastleunited.shop